Home Care Policies and Procedure Manuals

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Our Policies and Procedures have successfully passed multiple licensure surveys. We stand by their quality and effectiveness.

Our Home Care Policies and Procedure Manuals have helped numerous agencies successfully pass state licensing surveys, launch operations, and achieve their business goals.

Ready to set your agency up for success? Contact us today to get the perfect Policies and Procedures for your business! 

Your set of documents includes these Policies, Procedures, and Forms. Additionally, any state-mandated Policies and Forms specific to your location are also included.

HOME CARE POLICIES AND PROCEDURE MANUALS:

Administrative Policy and Procedures

Administration of Drugs and Medication Management Policy

Annual Quality Improvement Policy

Business Continuity Policy

Caring for Culturally Diverse Clients Policy

Client Admission, Discharge, Termination, and Referral Policy

Client Billing Policy and Procedures

Client Complaint Policy

Client Complaint Policy - Administrative

Client Record System Policy and Procedures

Client Refunds Policy

Client Rights Policy

Client Termination and Referral Policy

Conducting Office of Inspector General Exclusion Policy

Confidential Information and HIPAA Compliance Policy

Contract Services Policy

Correction and Prevention of Billing Errors Policy

COVID-19 Policy and Procedures

Employee Hiring Policy. Employment Practices  

Emergency Preparedness Plan:

- Client Emergency Preparedness Plan

- Family Emergency Preparedness Plan

- Organization Emergency Preparedness Plan

- Staff Emergency Preparedness Plan

Employee Performance Review Policy

Exposure Control Plan Blood-borne Pathogens

Financial Control Policy

Infection Control Policy

Infection Prevention Guidelines

Infection Prevention Guidelines for Pregnant Workers

Maintaining a Drug Free Workplace Policy

Management Administrative Policy

Memorandum of Understanding Policy

New Employee Orientate Policy

On-Call Procedures Policy

Orientation to Individual Care Assignments and On-going Supervision

Personnel Policy 

Personnel Records, Access, Storage, and Retention Policy

Policy for Encouraging and Facilitating a Flu Shot  

Reporting of Abuse, Neglect, and Explorations Policy

Responsibilities and Work Assignments Policy

Scope of Services Policy

Services for Persons with Limited English Proficiency (LEP)

Services for Persons with Disabilities  

Staff Development and In Service Training Policy

Staff Supervising Policy

Standard of Conduct Policy

Tuberculosis Exposure Control Policy

Uninterrupted Implementation of Services and Missed Visits  

Work Attendance Policy

Comprehensive Emergency Management Plan (CEMP) - required in the state of Florida

INTERNAL OPERATING FORMS:

Mission, Vision & Values

Organizational Structure

Staffing & Staff Structure

Operating/Service Hours

Management Roles & Responsibilities

Job Descriptions - Home Care Specific:

         - Administrator/ Director

         -  Alternate Administrator/ Alternate Director

         -  Nursing Director/ Care Supervisor

         -  Visiting Nurse

         -  Financial Manager

         -  Caregiver - Homemaker & Companion

         -  Caregiver - Personal Attendant (HHA, CNA)

Emergency Preparedness Plan  - Emergency Calling List

Emergency Preparedness Plan – Emergency Numbers

CLIENT CARE FORMS:

Client Assessment and Admission Forms

Client Care Notes

Client Complaint Form

Client Complaint Form - Administrative

Client Complaint Registry Form - Administrative

Client Daily Activity Log

Client Emergency Calling List

Client Gift Form

Client Home Safety Checklist

Client Manual Time Log

Client Medication Log

Client Medications Record and Medication Management Forms

Client Orientation Forms

Client Satisfactory Survey From

Client Services Agreement

Incident Report Form

Memorandum of Understanding Agreement

Notice of Privacy Practices

Pricing for Services Form

Release of Medical Information Form

EMPLOYMENT RELATED FORMS and PROCEDURES:

Application for Employment

Applicant Interview Form

Auto Insurance Form and Driver Safety Program

Consent for Drug and Alcohol Screening Test

Criminal Disclosure Form

Direct Deposit Form

Disciplinary Action Report Form

Disclosure/Release/Authorization Form

Employee Emergency Contact Form

Employee Orientation Handbook (New Employee Manual)

Employer and Employee Agreement

Employment Authorization Form

HIPAA Compliance Agreement

Home Care Employment Application

New Employee Acknowledgement Form

New Employee Orientation Form

Non-Compete Agreement

Performance Appraisal Form

Responsibilities and Work Assignments

Staff Development Form

Work Attendance Form

Additionally, the Policies and Procedures will include any specific policies and documents that are required by your state.  

Get your Home Care Agency Policies and Procedures on this web page by clicking on "Buy Now" button or give us a call.

Our team will develop your Agency Business Plan, a crucial first step in launching your business. We know what it takes to establish a strong foundation, and a well-crafted Business Plan is essential.

We will also prepare you for the state licensing survey and assist you in setting up your business operations. Unlike most home care consultants—who have never operated a home care agency and lack firsthand experience—we have successfully run a home care business and understand what it takes to thrive.

Have questions or need customization? Contact us today!